BOOKING

After booking your request and approved, payment is required within 2 hours of approved. Full payment is required for all yard signs & any rentals under $100.  In order to secure the date rentals over $100 required $100 deposit. Payment is required at booking in order to confirm/hold your reservation.  

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  DEPOSIT 

All service requests of Platinum Event & Rentals require a $100.00 non-refundable deposit and signed agreement to hold your event date and rental items listed in the agreement.  Rental orders will not be reserved until the deposit and signed contract are submitted.   The non-refundable will be applied to the final balance of your order.  The final payment for your rental order is due 14 days prior to your reserved date.  If the balance of your rental order is unpaid prior to 7 days before your event, we reserve the right to cancel the reservation for lack of payment and your deposit is forfeited.

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 LENGTH OF USE

Excluding holidays, all rentals are for use within specified hours on the same day. Items are normally delivered and picked up on the same day. Customers will be notified appropriately.

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​ DAMAGES

• Please contact us immediately if an item is compromised, so we can assess the damages.

• If an item is damaged (broken, stained, ripped, missing pieces, etc.)                                                                        we will contact you with seven (7) days regarding the extent of the damage or missing items.

• If the item is beyond repair and needs to be removed from inventory, we will assess the value at the current replacement cost. 

       The person(s) listed on the rental agreement are responsible for paying the damages and replacement                  costs of the rental item(s).

• Rental items will not be delivered to an outdoor location and left in inclement weather.  If your event is outdoors, you must have an established backup plan to protect the rental items from damaging elements.  If the rental items are damaged due to improper care and weather protection, the contracting party will be charged the replacement cost for EACH item damaged.

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ADDITIONAL TERMS AND CONDITIONS MAY APPLY